ATTENTION MEMBERS! If you are depositing a check from a Credit Card Company over the amount of $300 there is a minimum of 15 Business Day hold on those monies.

NOTICE OF SCAM ALERT We have received notice from our Card Services alerting Members of a Credit Card Scam. The information is as follows: A potential victims were called by "VISA" in other instances "MasterCard" . The scam works like this: Caller: This is (name) and I am calling from the Security and Fraud Department at VISA / MasterCard. My badge number is 12460 . Your card has been flagged for an unusual purchase pattern  and I am calling to verify - this would be on your VISA/MasterCard Card which was issued by (name of Credit Union). Did you purchase an Anti-Telemarketing Device for $497.99 from a marketing company based in Arizona? VICTIM:  When you say NO the caller continues with... CALLER: "Then we will be issuing a credit to your account.  This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards.  Before your next statement, the credit will be sent to (gives your address), is that correct?  VICTIM:  When you say YES the caller continues. CALLER:  I will be starting a fraud investigation.  If you have any questions, you should call the 1-800 number listed on the back of your card. (1-800-VISA) and ask for security.  You will need to refer to this Control Number.  The caller then gives you a 6 digit number. Do you need me to read it again? HERE'S THE  FRAUD!!! CALLER:  I will need to verify you are in possession of your card.  The caller asks you to turn your card over and look for specific numbers.  There are 7 numbers on the back of your cards, the first 4 are part of your card number the last 3 digits are SECURITY NUMBERS that verify you are the possessor of the card.  These are the numbers you sometimes use to make Internet purchases to prove you have the card.  The caller will ask you to read the 3 numbers to him/her. After you tell the caller the 3 numbers they will say, "that is correct, I just needed to verify that the card has not been lost or stolen, and that you will have your card.  Do you have any other questions?  After you say NO, the caller then thanks you and states, "Don't hesitate to call back ". LONG STORY SHORT If you are called and are asked to verify you account number or the 3 digit number on the back of your card.  STOP RIGHT THERE AND HANG UP!  GIVE YOUR CREDIT UNION A CALL OR YOU CALL VISA WITH THE NUMBER THAT IS ON THE BACK OF YOUR CARD OR LOOK AT THE LOCATIONS PAGE ON OUR WEBSITE IT PROVIDES THE CONTACT NUMBERS FOR CREDIT CARDS.   Once the scammer gets your 3 digit Security Code they can make fraudulent charges against your account and by the time you receive your statement and notice charges you didn't make it is almost too late or more difficult to actually file a fraud report. **  Another reason to keep it local, you more than likely know your Credit Union workers and are familiar with who works in our offices.  If a caller says they are from the Credit Union remember we already have your information we would not need you to verify your card number, account number etc.  And if you are suspicious of someone calling you we encourage you to hang up and call back.

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